ICMediaDirect Encourage Offline Handling Of Negative Reviews

ICMediaDirect Encourage Offline Handling Of Negative Reviews
ICMediaDirect Encourage Offline Handling Of Negative Reviews

With respect to enduring situations where there is a high amount interaction online, ICMediaDirect advises addressing the issue offline where possible by asking for the customer’s contact info or requesting to contact them. Experts with the agency have stated that this can offset the impact of any future situations as well as the pressure on the business personnel dealing with the complaints.

Read more: https://finance.yahoo.com/news/ic-media-direct-reputation-management-033305089.html