When The Scenario Is Complex, Complaints Should Be Handled Offline – ICMediaDirect

When The Scenario Is Complex, Complaints Should Be Handled Offline -  ICMediaDirect
When The Scenario Is Complex, Complaints Should Be Handled Offline – ICMediaDirect

When bulk of the conversational exchange is on the internet and the situation gets progressively murky, ICMediaDirect recommends managing the negative feedback off the internet by attaining the client’s personal details or by trying to contact them separately. Experts at the firm comment that this can reduce the chances of any further mistakes and can lessen the pressure on the business manager handling complaints.

Read more: https://finance.yahoo.com/news/icmediadirect-reputation-management-ic-media-051411935.html

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